Medical errors can occur at many points in the health care system, particularly in hospitals. The Agency forHealthcare Research and Quality (AHRQ) has funded more than 100 patient safety projects since 2001. Many ofthe findings can immediately be put into practice in hospitals by following 10 simple tips:
1. Survey staff in individual units and throughout
6. Use senior nurses and maintain appropriate the hospital to assess and improve the culture of round-the-clock staffing levels in ICUs to patient safety, as noted in the 1999 Institute of prevent airway tube complications. A study of
Medicine report, To Err is Human. The AHRQ
adverse events occurring in adult and pediatric
survey and its accompanying toolkit materials are
ICUs found that more than half were considered
designed to provide hospital officials with the basic
knowledge and tools needed to conduct a safety
frequently during daytime hours (7:00 a.m. to 3:00
culture assessment, along with ideas for using the
p.m.), and their negative impact was limited by
skilled assistants, backup, and cross-coverage. ICUmanagers should take steps to ensure that
2. Limit shifts of more than 24 hours for medical
appropriate staffing and training levels are
residents and make sure they do not drive home
maintained to limit the impact of adverse events. after working extended shifts. Medical residents who work longer than 24 hours are more than twice
7. Ensure that personal digital assistant-based
as likely to have a car crash leaving the hospital and
drug information is readily available at the point
5 times as likely to have a near-miss incident on the
of care. Epocrates RxPro, Lexi-Drugs, and
road than medical interns who work shorter shifts.
mobileMicromedex met AHRQ’s quality and safetycriteria by reducing potential errors associated with
3. Eliminate the tradition of shifts of more than 30
insufficient or incomplete drug information. consecutive hours by interns working in hospital ICUs. The rate of serious medical errors at two
8. Download a free software tool
Boston hospital ICUs committed by first-year
(http://chrp.creighton.edu/documents/bestpractices.
interns dropped by 36 percent when 30-hour-in-a-
pdf) to identify ways to improve medication safety in the ambulatory care setting. The tool, called the Medication Safety Best Practices Guide,
4. Adopt interventions to reduce the incidence of
helps hospitals identify ways to create safe
ventilator-associated pneumonia in critically ill
practices for medication use, manage medical
patients. Putting patients in a semi-recumbent
errors, and contribute to patient safety education in
position and using sucralfate rather than H2-
antagonists to prevent stress ulcers can preventventilator-associated pneumonia in critically ill
9. Use computer-based order entry to reduce catheter-related urinary tract infections. A computer-based order entry system prompting
5. Count surgical instruments and sponges before
catheter removal after 72 hours decreases the
and after procedures, and X-ray patients after
duration of urinary catheterization by about one-
surgery to reduce the likelihood of objects being left inside patients. These simple techniques can reduce the incidence of these types of medical
10. Minimize interruptions and other distractions
errors, which occur in more than 1,500 patients
faced by the nursing staff in their day-to-day routines. Researchers have visually re-created the fast-changing nature of nurses’ work, highlighting areas where interruptions can affect patient safety. (See reverse for references) Project Title: Training Physicians to Use a Handheld Device for Electronic Prescribing Project Title: Hospital Survey on Patient Safety Culture. Principal Investigator: Kimberly Galt, Pharm.D
Developed under contract for the Agency for Healthcare
Reference: Galt, KA, et. al. Personal digital assistant-based
drug information sources: potential to improve medication
Reference: http://www.ahrq.gov/qual/hospculture/
safety. J Med Libr Assoc. 200 Apr;93(2):229-36. Project Title: Effects of Extended Work Hours on ICU Patient Project Title: Impact of Personal Digital Assistant Devices on Principal Investigator: Charles Czeisler, M.D. Principal Investigator: Kimberly Galt, Pharm.D. Reference: Barger LK, et. al. Extended work shifts and the Reference: http://chrp.creighton.edu/
risks of motor vehicle crashes among interns. N Engl J Med
Project Title: Targeting Interventions to Reduce Errors Project Title: Effects of Extended Work Hours on ICU Patient Principal Investigator: Timothy Hofer, M.D. Reference: Cornia, PB, et. al. Computer-based order entry Principal Investigator: Charles Czeisler, M.D.
decreases duration of indwelling urinary catheterization in
Reference: Landrigan, CP, et. al. Effect of reducing interns’
hospitalized patients. Am J Med. 2003 Apr 1;114(5):404-7.
work hours on serious medical errors in intensive care units.
10. Project Title: Work Environment Effects on Quality of
N Engl J Med. 2004 Oct 28;351(18): 1838-48. Project Title: Targeting Interventions to Reduce Errors Principal Investigator: Bradley Evanoff, M.D. Principal Investigator: Timothy Hofer, M.D. Reference: Potter, P et. al. An analysis of nurses’ cognitive Reference: Collard, HR, et. al. Prevention of ventilator-
work: a new perspective for understanding medical errors. In:
associated pneumonia: an evidence-based systematic review.
Battles J, et al. (Editors). Advances in Patient Safety; Vol. 1—
Ann Intern Med. 2003 Mar 18;138(6): 494-501.
Research Findings (AHRQ Publication No. 05-0021-1). Rockville, MD: February 2005; p. 39-51. Project Title: Malpractice Insurers’ Medical Error Prevention Study Principal Investigator: David M. Studdert, M.D. Reference: Gawande, AA, et. al. Risk factors for retained instruments and sponges after surgery. N Engl J Med. 2003 Jan 16;348(3):229-35. Project Title: Intensive Care Safety Reporting System Principal Investigator: Peter Pronovost, M.D. Reference: Needham, DM, et. al. A systems factors analysis of airway events from the Intensive Care Unit Safety Reporting System Crit Care Med. 2004 Nov;32(11): 2227-33.
_________________________________________________________________________________ 1. Publikationen 1.1. Orginalarbeiten Steinmüller Th , Kianmanesh R, Falconi M, Scarpa A, Taal B, Kwekkeboom DJ, Lopes M, Perren A, Nikou G, Yao J, Delle Fave G, O’Toole D Consensus Guidelines for the Management of Patients with Liver Metastases from Digestive (Neuro)endocrine Tumors: Foregut, Mid
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